Shipping policy

  • Delivery time ranges from 2 to 5 business days, depending on your governorate.
  • You can inspect your order before payment to verify that it matches your request.
  • You will receive a confirmation message via WhatsApp, along with shipping updates until delivery.
  • Delivery times may increase during peak seasons, sale periods, or official holidays.
  • Please ensure your phone number and registered address are accurate to avoid delivery delays or failures.

💳 Cash on Delivery (COD) Policy

  • You can inspect your order prior to completing payment.
  • Please ensure someone is available to receive the shipment at the registered address.
  • If you wish to modify or cancel your order, please contact us as soon as possible before dispatch.
  • If an order is refused upon delivery after dispatch without any product defect or store error, the customer is responsible for round-trip shipping costs.
  • The store reserves the right to restrict or suspend Cash on Delivery services for accounts that repeatedly refuse order delivery without a valid reason.