Refund policy

• You can inspect your order before payment to verify that it matches your request.
• Inspection is strictly to verify product accuracy, integrity, and quality; it does not include using the product or removing packaging, protective films, or accessories.
• Exchanges or returns are accepted under the following conditions:
  • Presence of a manufacturing defect.
  • Receiving an item different from what was ordered.
• Exchange or return requests must be submitted within 48 hours of receiving the order.
• To be eligible for an exchange or return, the product must be in its original condition, including all accessories and original packaging (if applicable).
• If the exchange or return is due to a store error or manufacturing defect, the store will cover all shipping costs. Otherwise, the customer covers the shipping fees.
• To request an exchange or return, please contact customer service with your order number and photos depicting the issue (if applicable).
• Customized or made-to-order products cannot be returned or exchanged unless there is a manufacturing defect.